Staying safeStaying safe

Nobody from BTU, not staff, Ambassadors or partners, will ever ask you, by email, text, phone, social media or a message on this site, for:

• your password, even "to verify your account";
• your Social Security number, VA file or claim number, DD-214 or ID.me or Login.gov sign-in;
• bank, card, gift card, crypto or payment app details;
• money to "speed up", "unlock" or "guarantee" a benefit, a grant or a program place. Joining the waitlist is free.

• Check the address bar: our site is btubuilders.com. Type it yourself or use a bookmark instead of following a link in a message.
• Be wary of urgency ("your benefits end today"), prizes, or anyone who wants to move the conversation off this site.
• Our team will never ask you to move to another app or click a link to "fix" your account.
• Scammers target veterans and military families with fake benefits help. Only accredited representatives may help with VA claims; you can check one with the VA's accreditation search on va.gov.

• Off the site (an email, text or social account pretending to be us): forward it to hello@btubuilders.com. Don't click its links.
• If you shared a password, change it now. If you shared financial or identity details, contact your bank and report it to the Federal Trade Commission at ReportFraud.ftc.gov.

If you find a security weakness on this site, please tell us at hello@btubuilders.com so we can fix it. We are grateful to people who report problems responsibly, and we will not take legal action against good-faith research that follows these rules:

• Use only your own accounts. Don't access, change or keep anyone else's information; stop and tell us if you reach it by accident.
• No denial-of-service testing, spam, social engineering of members or staff, or physical attempts.
• Give us reasonable time to fix the problem before telling anyone else.

We will confirm receipt within three business days and keep you informed. Our machine-readable contact is at /.well-known/security.txt.

• This website has no sign-in and keeps no personal information. Pages are served only over encrypted connections.
• The waitlist form sends your details straight to the BTU Builders platform over an encrypted connection. Use a password you don't use anywhere else.
• Keep your email account secure: it is how your BTU Builders account is confirmed and recovered.